Returns

We accept returns within 14 days of delivery. To ensure your return is accepted, please make sure:

Returns are accepted by mail, for both defective and non-defective items (including simple change-of-mind returns), on items originally purchased new.

• The item is unused and in its original condition.
• All original tags, packaging, and accessories are included.
• You contact us before sending any item back to our U.S. warehouse.

Exchanges

If you’d like to exchange a product for a different size or style, we’re happy to assist.

• Contact us first to request the exchange.
• The item must be returned unused and in original condition.
• Shipping fees may apply depending on your location.

How to Start a Request

Starting a return or exchange is easy. Just follow these steps:

• Step 1: Reach Out

  Email us at hello@aflyingwish.com with your order number and the reason for your request.

• Step 2: Get Approved

  Our team will respond within 24–48 hours with specific instructions and the warehouse address.

• Step 3: Ship & Relax

  Follow the instructions to ship the item. Once we receive and inspect it, we process your refund or exchange.

Refund Processing Time

Refunds are issued directly back to the original payment method used at checkout. Please note that depending on your financial institution, banks may take an additional 5–10 business days to reflect the refund in your account.

Non-Refundable Situations

To keep things fair, we cannot accept returns or issue refunds if:

• Returned items are visibly used, damaged, or incomplete.
• The return was sent without prior authorization from our team.
• The return request was made after the 14-day window.
• The item's condition has been significantly altered.

Order Protection Guarantee

If your package is lost or damaged in transit, do not worry. We will assist you in filing a claim with the carrier and provide a replacement or refund when applicable. Your peace of mind is our top priority.